Welcome to Renad International Group, LLC! By using our website and making purchases from our store, you agree to the following terms and conditions. Please read them carefully.
This website is operated by Renad International Group LLC. Throughout the site, the terms “we”, “us”, and “our” refer to Renad International Group LLC, which offers this website, including all information, tools, and services available to you conditioned upon your acceptance of these terms, conditions, policies, and notices.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
If you do not agree with any part of these terms, please refrain from using our website.
Renad International Group, LLC reserves the right to update or modify these Terms and Conditions at any time, without prior notice. Any changes will be effective immediately upon posting to the website. It is your responsibility to review these terms periodically to stay informed of any updates and modifications.
Product Availability: All products and services available on the website are subject to availability. We make every effort to keep our website updated; however, in rare cases, products may be out of stock or discontinued.
Product Descriptions: We make sure to provide accurate descriptions of the products, including specifications, pricing, and availability. However, we do not warrant that product descriptions or other content on the website are error-free.
To make a purchase, you may need to create an account with us. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Order Confirmation: Upon placing an order, you will receive an order confirmation email. This email does not signify that we have accepted your order. We reserve the right to accept or decline your order at any time, for any reason.
All prices listed on the website are in AED (United Arab Emirates Dirhams) unless otherwise specified and are subject to change without prior notice. Payments must be completed using the available payment methods at checkout. We accept Cash on Delivery (within UAE only), Debit Cards, and Credit Cards.
For international orders, payment must be completed in advance, including applicable courier charges, before dispatch. In the event of any pricing error, we will promptly notify you and provide suitable options, including order confirmation at the corrected price or cancellation with a full refund.
Shipping costs within the UAE are free for orders AED 500 and above. A delivery charge of AED 35 applies to orders below AED 500.
For international orders, shipping charges are calculated based on destination, weight, and courier rates after packing, and a payment link will be shared before dispatch.
We aim to process and dispatch orders as quickly as possible.
Within UAE: Standard delivery is typically 24–48 hours. Orders placed before 2 PM are usually delivered the next working day in major emirates, while remote areas may take 2–3 working days.
International deliveries vary depending on the destination and courier service.
Our Refund and Return Policy outlines the conditions under which returns, exchanges, and refunds are allowed. Please refer to our Refund and Return Policy page for detailed information.
 By using our website, you agree to the following:
You will not engage in any unlawful, harmful, or disruptive activity.
You will not use the website to transmit or post any material that is offensive, defamatory, or harmful.
You will not use automated tools, including bots, to scrape, access, or interact with the website without our permission.
All content on the website, including logos, trademarks, images, product designs, and text, is the property of Renad International Group LLC or its licensors and is protected by copyright and trademark laws. You may not use, copy, or distribute any content from the website without prior written consent.
General Disclaimer: We disclaim all liability for any indirect, incidental, special, or consequential damages resulting from the use of or inability to utilize our products or services, to the maximum extent allowed by law.
Product Use: It is your responsibility to make sure that the items you buy are appropriate for the purposes for which you intend to use them. We are not responsible for damages resulting from improper use or installation of products.
By using our website or purchasing our products, you agree that Renad International Group LLC will not be held responsible for any claims, losses, or damages arising from misuse of the website, products, or violation of these Terms and Conditions.
Your use of our website is governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal data. Do check out our privacy policy page for more details.
 These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United Arab Emirates (UAE).
 If you have any questions or concerns about our Terms and Conditions, please contact us:
Phone: 058 58 58 431
Address: Office 101 Shams Building
Al Messaned – Al Mutsannid Suburb
 Sharjah, UAE
 By using our website and placing an order, you confirm that you have read, understood, and agree to these Terms and Conditions.
